Today I had my first experience with Aldi returns, as I had to return a previous purchase from my local Aldi Supermarket. I am happy to say that making returns at Aldi is easy, hassle-free and quick. At least this is my experience, and I can of course only speak for my own local South Florida Aldi supermarket.
Two weeks ago I was excited to purchase a new drying rack at Aldi. It was a part of their Special Buys, and I was excited because it was metal and not wood. Unfortunately my excitement soon turned into disappointment, when a piece of the new drying rack broke as I was putting it together.
I brought the box with the drying rack and the receipt with me to my local Aldi supermarket this morning. I simply took the damaged drying rack to an available cashier, and she asked if anything was wrong with the product. Then she called the manager over for approval, and they quickly issued a refund. I had to provide my phone number and sign the receipt, but that was it. The process of Aldi returns took less than 3 minutes, and I could get back to my regular Aldi shopping.
